Thank you for your interest in the accessibility of our online shop.
We want everyone to be able to use our online shop with as few restrictions as possible. That is why we are continuously working to make our offer accessible to all, guided by the national laws implementing Directive (EU) 2019/882.
This accessibility statement applies to: https://natural-food.eu
1. General description of the service
Through our website we provide our online shop. This is an electronic service within the meaning of Directive (EU) 2019/882 and its national implementing laws. In our online shop you can buy goods.
2. Explanations on how the service works
On the product pages you can add our products to your cart without obligation. Before submitting your binding order, you can correct your entries at any time using the correction options provided in the checkout. The payment methods shown in the checkout are available for payment.
3. Meeting the accessibility requirements
3.1 Harmonised standards and technical specifications
Our website partly complies with the harmonised European standard EN 301 549 ("Accessibility requirements for ICT products and services") and partly with the Web Content Accessibility Guidelines (WCAG) version 2.1, conformance levels A and AA. The WCAG are developed by the World Wide Web Consortium (W3C) and are an international standard for digital accessibility.
3.2 Supporting measures
We use an accessibility-optimised theme and pay attention to sufficient colour contrast, a logical page structure, keyboard navigation and alternative text for images.
4. Contact – report a barrier
Have you noticed any accessibility issues? Please get in touch – by post or by email:
Jarosław Warowny – Natural-Food®
Kwielice 9A, 59-150 Kwielice, Poland
Email: support@natural-food.eu
5. Competent market surveillance authority
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF AöR)
Carl-Miller-Str. 6, 39112 Magdeburg, Germany
Phone: +49 391 28 92 30 23
Email: kontakt@mlbf-barrierefrei.de
This statement was prepared on 23 July 2026 and last updated on 4 October 2026.